★ Personal Information Privacy Policy

Can Do Co., Ltd. (hereinafter referred to as "the Company") recognizes the importance of protecting all personal information entrusted to us. We handle that personal information (names, addresses, telephone numbers, e-mail addresses, etc. that can identify individuals) carefully and in compliance with the laws and regulations that cover the protection of personal information. We have established the following principles as the basis of our privacy policy, and have prepared an internal system to administer that policy. We strive to handle personal information appropriately.

Established on April 1, 2018
Revised on September 16, 2022
Can Do Co., Ltd.
Kazuya Kido, President and Representative Director

Handling Personal Information

1. Collection and use
We will use personal information provided by the customer, such as name, address, and telephone number, only with the customer’s consent and within the scope of the purposes specified below. In addition, we will obtain the consent of the customer in advance if it becomes necessary to use any personal information beyond these specified ranges.

2. Correct data management
Our handling of customers’ personal information will be in compliance with all laws and regulations. We will appoint a manager to oversee that process and will manage collection, storage and use with the utmost care.

3. Inquiries about personal information
We set up a consultation desk (see Section 2, "Customer's Personal Information Consultation Desk") to field inquiries about personal information. These inquiries will be answered appropriately, within the scope of the relevant laws and regulations.

4. Disclosure to third parties
We will not disclose or provide customers’ personal information to any third party except in the following cases.

5. Supervision of third parties and subcontractors regarding how they handle personal information provided by the Company
If we disclose or provide your personal information to a third party in accordance with any of the items discussed in the preceding paragraph, we will take steps to prevent leaks or unintended use by that third party.
In addition, if we provide a customer's personal information to a subcontractor, we will conclude a contract with that subcontractor that specifies how they must handle the customer information, and we will check regularly to make sure they are taking the appropriate steps to manage that data.

6. Personal information of customers under the age of 16
We pay the utmost attention to the protection of the personal information of customers under the age of 16.
The personal information of customers under the age of 16 will only be provided with the consent of their guardians.

When sharing information within our Group

We may share your personal data within the Aeon Group, including within the Company.


1. The relevant court of jurisdiction
If a dispute arises regarding the protection of the personal information we hold, the Tokyo District Court shall be the court of first instance.

2. Who to consult about customers’ personal information
Can Do Co., Ltd. Customer Service Section
Phone number: 03-5331-5500(choose “Customer Service” from the spoken menu)
Desk is open: from 10:00 to 17:00, except Saturdays, Sundays, and national holidays

3. Continuous Improvement
We will comply with the laws and regulations covering the handling of customers’ personal information, and will review and improve our policy as appropriate. Therefore, this policy will be subject to change without notice.

4. Date Enacted / Date Revised
If new items are added or revisions are made to any of the items, as discussed in the preceding paragraph, the date of the addition or revision will be indicated in a timely manner.

About Using Our Website

1. About website cookies (our cookie policy)
We may use cookies to provide you with better service, but this does not allow us to collect personally identifiable information and does not infringe on your privacy. You can change the cookie settings to disable this cookie function by changing the settings in your browser. However, this may result in limiting your ability to use all or some of the services on our web site.
* A cookie is a small amount of data sent from a web server to your browser, some of which is stored as files on your computer’s hard disk. The web server can identify your computer by referring to the cookie stored on it. This allows you to use our website efficiently.

2. Website data transmission / reception security
The pages on our website where customers are providing their personal information uses a feature called an SSL (a Secure Socket Layer) that encrypts and transmits data. Therefore, even if a third party intercepts the data you send, there is no possibility that the contents can be stolen. Our server has a system called a “firewall” to prevent unauthorized access. We take all possible measures, including the use of these security features, to manage and protect the personal information of customers who register with us, so that it will not be leaked or stolen.

3. About our website’s contents
Our website can be accessed from all over the world by people in countries that have different laws from those in Japan. The contents of our website comply with the laws of Japan. Therefore, we prohibit access from areas where anything contained in the publications on our website is illegal.

4 What happens if you refuse to provide your information on our website?
Customers can use our website without registering or providing personal information. However, in that case, certain services on our website may not be available to you. Also, if you have not entered an ID or password, you may receive frequent reminders to enter your ID or password.

Established on April 1, 2018
Revised on April 1, 2022

Procedure for Requesting Help Related to Your Personal Information

If you wish to inquire about, correct, or delete your registration or the personal information you provided, please contact the following. After we confirm your identity, we will take the required action as promptly as possible.

How We Respond to a Request for a Disclosure

We will reply to a request for access to your personal information by using the method previously agreed upon with you. However, the personal information that is obtained as a result of that request for disclosure will only be used within the scope necessary to respond appropriately to a precise request for disclosure.

Established on April 1, 2018
Revised on April 1, 2022